# Contact Us

Source: https://leafcraftpro.site/contact

Questions about a project, a custom order, or a tutorial that did not quite work for you? We read every message ourselves and usually reply within one working day.

## Before you write

A lot of common questions already have detailed answers. Checking these first will usually get you a faster answer than waiting for a reply.

- Shipping times, costs and our 30-day return policy are set out in full on the shipping page.
- How to care for a woven piece is covered in our care guide.
- Where to buy or harvest leaves is answered in the sourcing guide.
- Anything about the site, your data or cookies is covered by the privacy policy.

## Custom and wholesale work

We take a small number of custom commissions each month: matching sets for a wedding, branded gift boxes for a small business, or a one-off piece to a specific size. Tell us the object, the approximate dimensions, the quantity and the date you need it by, and we will tell you honestly whether we can do it.

> Custom pieces typically take two to three weeks. We will always confirm the timeline in writing before you pay anything.

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